Privacy Policy & POPIA Compliance – Refurb Online

Effective Date: [January 2025]

Refurb Online respects your privacy and is committed to protecting personal information in compliance with the Protection of Personal Information Act (POPIA).


1. Information We Collect

1.1 We may collect personal data such as names, emails, phone numbers, and payment details when you engage with our services. 1.2 We may collect non-personal data such as website analytics to improve our services.


2. How We Use Your Information

2.1 To provide and manage our services. 2.2 To process orders, payments, and issue invoices. 2.3 To communicate with clients regarding support, updates, and marketing (if consent is provided). 2.4 To comply with legal and regulatory requirements.


3. Data Sharing & Security

3.1 We do not sell or share personal information with third parties unless required by law or necessary to provide services. 3.2 Security measures are in place to protect data against unauthorized access.


4. Your Rights Under POPIA

4.1 You have the right to request access to your personal data stored by us. 4.2 You may request corrections or deletion of inaccurate or outdated personal data. 4.3 You may withdraw consent for direct marketing at any time.


5. Data Retention

5.1 Personal data is retained only as long as necessary for business or legal purposes.


6. Cookies & Tracking

6.1 Our website may use cookies to enhance the user experience. Users can disable cookies through their browser settings.


7. Changes to this Policy

7.1 We may update this Privacy Policy periodically. Changes will be posted on our website.

For any data-related concerns, please contact our Data Protection Officer at legal@refurbonline.co.za.